We pride ourselves on our high standard of customer service
But don't just take our word for it, read our customer reviews below.
Daisy WanI had been searching on many websites for several months for a new car. I finally found one on autotrader where JA Autos had advertised. It's an Audi A1 sportsback in white. Luckily for me they are not far from me (in Sutton). I phoned up and a friendly helpful man (Alan) picked up. Quickly confirmed the car was still available and answered all my questions politely. I quickly went there to view the car and was able to take it for a test drive. It was beautiful! It was very reassuring for me that all the cars being sold are in fantastic condition! No chips dents or anything like that. And they come with a full year MOT and full service. What can possibly go wrong? And if that isn't good enough, it comes with a 3 months warranty cover. I feel JA Autos really looks after his customers and aims to build a long lasting relationship with them which for me is better than just a quick sell/ purchase. I'm really happy with my new Audi, and have that reassuring feeling that if I do come across any issues in the future, I have a trustworthy dealer I can go to for help. Friendly, helpful, trust worthy, great cars - I highly recommend JA Autos Ltd.
Justin ByrneProfessional, efficient and excellent service. The product offered by JA Autos highlights their attention to detail and quality of product that is offered to their customers. Our recent purchase we could not be more happier with. Thank you Alan for your tremendous service and making the day more of an experience rather than a transaction. We would be pleased to deal with you again. 6 Stars out of 5 sir!
Steve ArisI received 5 star service from Alan the owner of JA Autos and so far have been completely satisfied with the purchase of my new car.
Michael CrowleyGreat service did not push for the sale but gave honest advice. Loving the car. Thank you Alan
Robert WrightIt was great to deal with Alan in the purchase of my car. He was on-hand to answer my questions and made sure that a couple of minor issues were resolved with the vehicle. He made the whole process a delight and I will be going back to him for my next upgrade. You can see why he has won so many awards as soon as you walk into the show room as he makes you feel welcome and puts you at ease. Many thanks Alan!
Kelly KempAlan was a pleasure to deal with from the first moment we walked in the show room. Nothing was too much trouble. He was very flexible with test drive timings around school runs, and stayed later for us to pick the car up after work due to bank issues with funding! Thanks for all your help Alan! I'm one happy lady!!
Josh MExcellent service combining professionalism with a warm and genuine approach. Fantastic quality vehicle at a great price. Not only a great selection of vehicles, they will also seek out any particular choices you desire. When looking for your next car I recommend contacting JA Autos. They even have an office dog!
Alex RochaI waited a couple of weeks after buying our Nissan Leaf to post a review so I could ensure I was doing the excellent service from Alan at JA Autos justice. He rightly won the Business of the year award . From the time we met him to find an Electric car for us when he researched the market and learnt all there was to know about this new technology to the time he bought one to show us and take us out on a test drive to actually selling it was a lesson in customer service and exceeding expectations. We have no hesitation whatsoever in recommending the company to whoever want to buy a new vehicle. All the best Alan !
Qasim ZafarAlan was very accommodating and helpful throughout the buying process. He was very transparent and clear around any questions I asked. I would definitely recommend JA Autos!
Michael CheungI would highly recommend JA Autos Ltd if you are looking for used high quality cars. Alan is highly knowledgable and always ensures the cars go through the workshop for a full health check before you take it to the road. I have visited many car sales but this is the best one I visited so far. 5+ stars.
Marx PapamichaelRecently bought an immaculate Volvo C30 from Alan of JA Autos. Alan was the most helpful, patient and professional used car dealer I have ever met - an absolute gent!
I had done my research and in the previous MOT report it highlighted the front break pads and tyres were low. Alan changed all four tyres to brand new Michellin's, changed the break pads and then have the car a full service and MOT, even though there were still 9 months left. Alan also gave me a 5 star warranty for three months. I
I have recommend Alan to my family and friends, even though we are over sixty miles away.
I recently bought an immaculate Volvo C30 from Alan of JA Autos.
The car was presented in excellent condition and Alan is one of the most professional, patient and nice used car salesmen i have ever come accross.
Previous MOT report indicated warn front tyres and brake pads. Alan replaced all four tyres and front pads and added a full service, MOT and a 3 month 5 star warranty as part of the deal.
Sarah-Katy GoldsmithI have recently purchased from here and Alan was a really genuine guy who was more than happy to help with every aspect.
The car I purchased is exactly as he described it would be and the service I receieved was fantastic.
I would definitely recommend!!!
PaulaFrom start to finish it was a pleasure to buy a car from Alan at JA Autos. Very quick and efficient nothing was too much trouble. Would recommend JA Autos and I absolutely love my new car.
Jeff HollingworthBought a 2013 Honda Civic from JA Autos today. Very pleased with the service from Alan. The price was fair and aligned exactly with Honest John. The sale included a genuine service, a new MOT and a three month 5 star warranty, which I doubt I will need but helps to give you peace of mind. He also put in half a tank of petrol when I went to pick up the car. JA autos is a real find if you're looking for a good quality used car.
David TinklerBought a Mini One from here last month and I love it.
The car is great and it was put through a full service and MOT prior to the sale going through. I dealt with Alan, who was great from start to finish.
I highly recommend JA Autos.
DaveWe are very happy with the Nissan Qashqai we purchased. Car was serviced before we collected it and Alan was great to deal with.
David tI chose JA Autos because they are local and have excellent reviews. I can see why their reviews are so good. Alan was a pleasure to deal with and we love our new car. If you are looking for some new wheels, you should definitely pop in and see Alan.
Julie HAlan at this garage is a true getleman. Great service and kept me upto date with the car sale. A pleasure to deal with and will defiantly refer friends to Alan.
Rachel AI would strongly recommend JA Autos. Great customer service from start to finish. No pressure in buying and gave loads of great advice and was extremely helpful. I love my new car and knowning that the car was service and MOT'ed before i drove home i know the car is perfectly safe. Thank you so much for making the experience easy and stress free!
Lisa GAlan was very welcoming, friendly and approachable when I visited JA Autos. He was extremely helpful and understanding to my needs with the vehicle I was talking to him about. Alan was professional and would recommend JA Autos to anyone looking to buy a car
Julie CAbsolutely delighted with my Vauxhall Corsa. Alan was so helpful and such a pleasure to do business with. I have already told family and friends about JA Autos and would definitely recommend this seller to anyone looking for a new car without hassle. Thank you so much!
Barrie BSimple, easy, enjoyable from start to finish. I would recommend J A Autos to anyone looking for a easy car buying process. Thanks again.
Anita NExtremely easy process. Strongly recommend them to anyone local looking for a car. Totally profession and friendly. Could not fault them
James DExcellent service and very organised, combined with being very helpful and welcoming. I felt very comfortable from start to finish and JA Auto's Ltd has provided me with the best experience with purchasing a vehicle. Alan arranged for the vehicle to be serviced as well as an MOT which was included in the price. I feel confident in returning for future servicing and any parts related replacements.
Ann-Marie PWe purchased a Qashqai ntech from J A Autos and had a great experience. Alan was professional, accommodating and really easy to talk to. The car was sold to us with a year's MOT and service (this was completed once we had purchased the car) which we weren't expecting, plus 3 months warranty. Would defiantly recommend.
Andrew NAlan provided a very friendly and professional service from start to finish. The exchange and purchase was smooth and without problems. The pre-purchase service was excellent and could not have been more thorough. A full years MOT and Alan assisted in arranging the new road tax on site.
Very pleased and as stated, could find no fault in the service. Will be returning once my second car calls it a day.
Gareth CWas a pleasure buying a car from JA Autos, felt at ease the whole time. Alan was very helpful. He also let me tax and insure my car in his office before i drove away. Vehicle was given a service and mot also. Would definitely use JA Autos again.
Lee PMy recent experience with J A Autos was a pleasant one. I knew what I wanted and Alan was extremely helpful. Buying a car can be a stressful experience, but Alan made this experience an easy one. Best of luck for the future chap.
Martin MAlan was very helpful & put us at ease with his friendly & easy going manner. He allowed us to test drive the vehicle & was very professional in dealing with all of the paperwork & sorting out the tax. If I was looking for another used car, I would definately check out J A Autos first. Martin (Sutton)