Important Message
COVID-19 Update As from June 1st we will be open in a secure and safe environment. We can offer you an exclusive viewing appointment so please do phone ahead 020 8641 6455.

Customer Reviews

We pride ourselves on our high standard of customer service

But don't just take our word for it, read our customer reviews below.

:Andrew Constable
Alan is a pleasure to deal with. the car was exactly as advertised, so no disappointment when I travelled to view it. The few minor issues were dealt with professionally and the pre-delivery service checks were all carried out as promised. I have no hesitation in recommending JA Autos to provide an honest and efficient service.
Damian Cope
A first-class service overall. Clear details and pictures of the Nissan Leaf on the JAA website followed up by clear communications and a friendly, professional greeting/handover from Alan at his showroom. A very positive experience.
David Turner
Bought a car from Alan this month. Great communication, excellent service and very happy with the car.
L J
So happy with my new car from JA AUTOS. Every friendly and very professional. The service is great and Alan has been very helpful from the very beginning. I would definitely recommend visiting JA AUTOS :)
Richard Harmer
Gave me a fair price for my car, didn't try and lo ball me at all and made the process as quick as possible
sajan samue
We bought an automatic petrol car from Alan recently.From the start to end, we felt like he said the facts, nothing made up to help his business.He was very helpful in clearing all our queries and even offered to call him in case of any issues with the car later on.Thanks Alan for making the whole service experience so easy.
Dennis Doman
Very happy with the sale of my Merecedes CLC, it was a friendly, easy and smooth transaction with Alan from JA Autos First class
Marcus Corbin
Alan was a pleasure to deal with, he was very responsive and always delivered. It was a nice touch giving my some beers for my 21st! I would highly him as a man to do business with.
Megan Nobert
Alan was lovely to work with, and keep me well informed about the process of purchasing my vehicle. The description of the SUV was spot on and accurate, and incredibly well priced considering all the small things they did before I picked it up - full service, MOT, fixing a spring, putting in half a tank of gas. I'd happily work with JA Autos again in the future!
Graeme Wilson
The owner Alan is a true Gent and a pleasure to deal with. Great car purchased and very helpful throughout. Will use again if at all possible.
Kinga Moskal
Very friendly owner with a great dealership. The process of buying a car was very easy and fast. Love my new car I haven't had any problems with it yet so I'm very happy with the service and car. Hopefully we can do business again.
Victoria Berryman
We had a very enjoyable buying experience at JA Autos Limited. It was an easy purchase with the assistance of the owner Alan. He gave us a warm welcome and was extremely helpful throughout, and patient with my many questions! I love my new family car and I'm very happy. I definitely recommend JA Autos Limited.
Devon Monaghan
I would highly recommend JA Autos as they are upfront, honest, trustworthy and provide great service. My car is brilliant and buying from JA Autos was without a doubt the easiest process I've ever experienced. I would highly recommend and won't hesitate to go back in the future should I ever buy another car.
Spence 92
An absolute pleasure from start to finish with JA Autos. Communication was prompt and thorough, the car itself is an absolute beauty and Alan gave me a sensational price on it. I've been waiting a while to find the right Audi and this one ticks every single box. Most importantly in the current climate, social distancing and sanitation is very, very well adhered too and there's santiser, wipes and masks all readily available making you feel right at ease. If you're worried at all about visiting a showroom during these odd times were in then don't be, Alan is fully on the ball! Would absolutely recommend JA Autos to anyone if you need a new vehicle. Thank you Alan and a shame I couldn't shake your hand to say thanks!
Peter Way
Really easy service, quick sale and everything delivered to a high standard. Alan is a top bloke and really friendly, would highly recommend to anyone looking for a good motor.
Lucy Mulcaire
Highly recommend car garage, very speedy and professional throughout!
Devon King
Incredibly helpful, reliable and trustworthy.
debbie glanfield
Fantastic service from start to finish. Popped in on the off chance and met Alan who could not have been more help if he tried. He took my details and a vague description of what I was looking for.. 3 days later I had a video of the perfect car and within a week I was driving my new car home, service and M.O.T certificates in hand and a full tank of petrol. Alan was on hand to answer any questions and at no point did I feel pressured.. I will be recommending JA Autos to all my family and friends
Thomas Butters
Fantastic experience buying a car here! My wife and I had been looking for a nice 4 door car for a while and found JA Autos. Alan (owner) was so nice and honest, and really made us feel comfortable during the whole process.
The car is pristine and works like a dream.
We would definitely recommend JA Autos!!
Maryannic lepoutre
It was a very pleasant experience to deal with Alan when buying a second hand car. He was very reliable and helpful. We are very satisfied.
Daisy Wan
I had been searching on many websites for several months for a new car. I finally found one on autotrader where JA Autos had advertised. It's an Audi A1 sportsback in white. Luckily for me they are not far from me (in Sutton). I phoned up and a friendly helpful man (Alan) picked up. Quickly confirmed the car was still available and answered all my questions politely. I quickly went there to view the car and was able to take it for a test drive. It was beautiful! It was very reassuring for me that all the cars being sold are in fantastic condition! No chips dents or anything like that. And they come with a full year MOT and full service. What can possibly go wrong? And if that isn't good enough, it comes with a 3 months warranty cover. I feel JA Autos really looks after his customers and aims to build a long lasting relationship with them which for me is better than just a quick sell/ purchase. I'm really happy with my new Audi, and have that reassuring feeling that if I do come across any issues in the future, I have a trustworthy dealer I can go to for help. Friendly, helpful, trust worthy, great cars - I highly recommend JA Autos Ltd.
Justin Byrne
Professional, efficient and excellent service. The product offered by JA Autos highlights their attention to detail and quality of product that is offered to their customers. Our recent purchase we could not be more happier with. Thank you Alan for your tremendous service and making the day more of an experience rather than a transaction. We would be pleased to deal with you again. 6 Stars out of 5 sir!
Steve Aris
I received 5 star service from Alan the owner of JA Autos and so far have been completely satisfied with the purchase of my new car.
Michael Crowley
Great service did not push for the sale but gave honest advice. Loving the car. Thank you Alan
Robert Wright
It was great to deal with Alan in the purchase of my car. He was on-hand to answer my questions and made sure that a couple of minor issues were resolved with the vehicle. He made the whole process a delight and I will be going back to him for my next upgrade. You can see why he has won so many awards as soon as you walk into the show room as he makes you feel welcome and puts you at ease. Many thanks Alan!
Kelly Kemp
Alan was a pleasure to deal with from the first moment we walked in the show room. Nothing was too much trouble. He was very flexible with test drive timings around school runs, and stayed later for us to pick the car up after work due to bank issues with funding! Thanks for all your help Alan! I'm one happy lady!!
Josh M
Excellent service combining professionalism with a warm and genuine approach. Fantastic quality vehicle at a great price. Not only a great selection of vehicles, they will also seek out any particular choices you desire. When looking for your next car I recommend contacting JA Autos. They even have an office dog!
Alex Rocha
I waited a couple of weeks after buying our Nissan Leaf to post a review so I could ensure I was doing the excellent service from Alan at JA Autos justice. He rightly won the Business of the year award . From the time we met him to find an Electric car for us when he researched the market and learnt all there was to know about this new technology to the time he bought one to show us and take us out on a test drive to actually selling it was a lesson in customer service and exceeding expectations. We have no hesitation whatsoever in recommending the company to whoever want to buy a new vehicle. All the best Alan !
Qasim Zafar
Alan was very accommodating and helpful throughout the buying process. He was very transparent and clear around any questions I asked. I would definitely recommend JA Autos!
Michael Cheung
I would highly recommend JA Autos Ltd if you are looking for used high quality cars. Alan is highly knowledgable and always ensures the cars go through the workshop for a full health check before you take it to the road. I have visited many car sales but this is the best one I visited so far. 5+ stars.
Marx Papamichael
Recently bought an immaculate Volvo C30 from Alan of JA Autos. Alan was the most helpful, patient and professional used car dealer I have ever met - an absolute gent!
I had done my research and in the previous MOT report it highlighted the front break pads and tyres were low. Alan changed all four tyres to brand new Michellin's, changed the break pads and then have the car a full service and MOT, even though there were still 9 months left. Alan also gave me a 5 star warranty for three months. I
I have recommend Alan to my family and friends, even though we are over sixty miles away.
Mr Papa
4.8
Excellent trader
I recently bought an immaculate Volvo C30 from Alan of JA Autos.

The car was presented in excellent condition and Alan is one of the most professional, patient and nice used car salesmen i have ever come accross.

Previous MOT report indicated warn front tyres and brake pads. Alan replaced all four tyres and front pads and added a full service, MOT and a 3 month 5 star warranty as part of the deal.
Sarah-Katy Goldsmith
I have recently purchased from here and Alan was a really genuine guy who was more than happy to help with every aspect.
The car I purchased is exactly as he described it would be and the service I receieved was fantastic.
I would definitely recommend!!!
Thankyou again!
Paula
From start to finish it was a pleasure to buy a car from Alan at JA Autos. Very quick and efficient nothing was too much trouble. Would recommend JA Autos and I absolutely love my new car.
Jeff Hollingworth
Bought a 2013 Honda Civic from JA Autos today. Very pleased with the service from Alan. The price was fair and aligned exactly with Honest John. The sale included a genuine service, a new MOT and a three month 5 star warranty, which I doubt I will need but helps to give you peace of mind. He also put in half a tank of petrol when I went to pick up the car. JA autos is a real find if you're looking for a good quality used car.
David Tinkler
Bought a Mini One from here last month and I love it.
The car is great and it was put through a full service and MOT prior to the sale going through. I dealt with Alan, who was great from start to finish.
I highly recommend JA Autos.
Dave
We are very happy with the Nissan Qashqai we purchased. Car was serviced before we collected it and Alan was great to deal with.
David t
I chose JA Autos because they are local and have excellent reviews. I can see why their reviews are so good. Alan was a pleasure to deal with and we love our new car. If you are looking for some new wheels, you should definitely pop in and see Alan.
Julie H
Alan at this garage is a true getleman. Great service and kept me upto date with the car sale. A pleasure to deal with and will defiantly refer friends to Alan.
Rachel A
I would strongly recommend JA Autos. Great customer service from start to finish. No pressure in buying and gave loads of great advice and was extremely helpful. I love my new car and knowning that the car was service and MOT'ed before i drove home i know the car is perfectly safe. Thank you so much for making the experience easy and stress free!
Lisa G
Alan was very welcoming, friendly and approachable when I visited JA Autos. He was extremely helpful and understanding to my needs with the vehicle I was talking to him about. Alan was professional and would recommend JA Autos to anyone looking to buy a car
Julie C
Absolutely delighted with my Vauxhall Corsa. Alan was so helpful and such a pleasure to do business with. I have already told family and friends about JA Autos and would definitely recommend this seller to anyone looking for a new car without hassle. Thank you so much!
Barrie B
Simple, easy, enjoyable from start to finish. I would recommend J A Autos to anyone looking for a easy car buying process. Thanks again.
Anita N
Extremely easy process. Strongly recommend them to anyone local looking for a car. Totally profession and friendly. Could not fault them
James D
Excellent service and very organised, combined with being very helpful and welcoming. I felt very comfortable from start to finish and JA Auto's Ltd has provided me with the best experience with purchasing a vehicle. Alan arranged for the vehicle to be serviced as well as an MOT which was included in the price. I feel confident in returning for future servicing and any parts related replacements.
Ann-Marie P
We purchased a Qashqai ntech from J A Autos and had a great experience. Alan was professional, accommodating and really easy to talk to. The car was sold to us with a year's MOT and service (this was completed once we had purchased the car) which we weren't expecting, plus 3 months warranty. Would defiantly recommend.
Andrew N
Alan provided a very friendly and professional service from start to finish. The exchange and purchase was smooth and without problems. The pre-purchase service was excellent and could not have been more thorough. A full years MOT and Alan assisted in arranging the new road tax on site.

Very pleased and as stated, could find no fault in the service. Will be returning once my second car calls it a day.
Gareth C
Was a pleasure buying a car from JA Autos, felt at ease the whole time. Alan was very helpful. He also let me tax and insure my car in his office before i drove away. Vehicle was given a service and mot also. Would definitely use JA Autos again.
Lee P
My recent experience with J A Autos was a pleasant one. I knew what I wanted and Alan was extremely helpful. Buying a car can be a stressful experience, but Alan made this experience an easy one. Best of luck for the future chap.
Martin M
Alan was very helpful & put us at ease with his friendly & easy going manner. He allowed us to test drive the vehicle & was very professional in dealing with all of the paperwork & sorting out the tax. If I was looking for another used car, I would definately check out J A Autos first. Martin (Sutton)