Important Message
As of the 12th of April, we are allowed to open again in a COVID secure way. We will be working on an appointment basis to keep all our customers safe. Please call 020 8641 6455 for availability and appointments. Thank you JA Autos Ltd

Customer Reviews

We pride ourselves on our high standard of customer service

But don't just take our word for it, read our customer reviews below.

Terry Palmer
Testimonial :We bought a VW Golf from Alan a couple of weeks ago. We were very happy with the service we received. The car was presented very nicely and Alan\'s service was hugely professional and honest. I would highly recommend JA Auto\'s to anyone.
David Grant
Alan at JA autos was superb from start to finish. Myself and my partner bought a 2014 Hyundai Ix35 for an incredibly reasonable price, including a warranty. The service was personable and friendly, and Alan took us through all aspects of the car really clearly, but importantly, safely, given the current restrictions. The car was serviced and MOTd, and cleaned up to look brand new upon collection. We've no doubt we've bought a safe and reliable motor with a full service history and all documentation provided.

Can't really praise Alan enough for such a great experience buying a car, which for many is a uncertain and at times confusing process. For us it was easy, so I'd definitely recommend purchasing your next car from JA.
lauren Petrie
When I had a look at reviews prior to buying a car from JA Autos, I couldn't believe how positive they all were, but the experience honestly exceeded expectations.

Alan could not have been more helpful and friendly - nothing was too much trouble. He responded to all my questions quickly and went above and beyond to help me. He was never pushy, I felt so comfortable dealing with him. He made sure I had all the information I needed, showed me how everything worked and has offered to help if I need any assistance working anything else out. It was a pleasure to buy my car from Alan, really great experience.

I adore my new car, but in the future if I am looking for my next car, I'll go to JA Autos first. I'm recommending them to everyone I know. The level of service is what all businesses should strive for, and after poor experiences with dealerships previously, Alan's honesty and care for his customers has restored my faith in humanity! Thank you so much Alan.
john capon
Lovely car, it is always a worry to buy a car you have not seen and I am fussy! Thankfully, buying from Alan was a straight forward business, car was as described, greatly helped by the video link, the car arrived exactly as described, no worries. Alan has won many awards, rightly so. He is very choosy about the cars he sells and very enthusiastic about them because he knows he hand picks the best. Buy with confidence.
Gavin Evans
Very pleased with my recent experience of purchasing a car from JA Autos, Alan was kind, honest and easy to talk to, no pressure and no hard sell which is nice, he made the transfer simple and hassle free which I appreciate. I'd have no hesitation in recommending a visit.
Kate Hallam
Excellent service from Alan and JA Autos. Quick, efficient, helpful and professional throughout the whole process of buying my new car. Communication was great and I felt very comfortable dealing with Alan. I'm delighted with the car I have purchased and would have no hesitation recommending JA Autos.
Jai Keshwara
Just wanted to say a massive thanks to Alan and his team. Recently purchased a MK6 Golf GTi. First time buying via a garage/dealer and could not fault the experience. Alan was very helpful throughout and went above and beyond to make sure the car was spot on and to make sure i am happy. Really nice guy. Very trustworthy and would definitely purchase via J A Autos again and would happily recommend Alan and his guys. I dont have a bad word to say in all honesty and any questions i had he answered and was happy to help. A++ service.
:V Tancredi
Bought a car from Alan today.100% pleased with the car.The service was very professional.Would recommend him and would use this dealership in the future.
Ryota Ota
I bought a used BMW recently from Alan. Right from the beginning, Alan was very helpful with any enquiries and the video used to display the car was clear and honest with any wear and tear. There were some issues with the car however Alan's been great with it and made the whole thing easier to sort out. Many thanks!
Mark Sanger
Alan at JA Autos Ltd was extremely patient and helpfully in me purchasing my car as not buying under normal circumstances with the current restrictions in place it was a virtual purchases. He answered all my questions promptly and professionally, the car is great and all Alan said it was, Alan delivered the car and picked mine up (PX) and all Covid 19 guidelines where observed during the exchange. Thank you Alan for all your help
Holly
I'm not often compelled to write a review, unless it's a total nightmare or absolutely brilliant! In this case dealing with JA Autos Ltd, was the latter, an efficient and personable experience!

I have been researching for months to purchase a used car in the SW London area. Having dealt with a breadth of both pushy sales people and Dealerships that barely acknowledge you when you step foot inside, this was definitely the best of the companies I had engaged with. A small local, independent ownership, that values the customer. It took less than a week to purchase the car (VW Golf) and both paperwork, service and MOT completed as well as the car cleaned.

If you are stuck in a minefield of used car options and weighing up the pros and con's of different sales companies, I would honestly suggest paying a visit to Alan's website and discussing your car needs with him, if you want to make a trustworthy purchase!
Robin George
I have just completed the purchase of a car from Alan, of JA Autos, on behalf of my daughter living and working in London.I am an overseas buyer.
We saw the car on AutoTrader and after my initial discussions with Alan, my daughter viewed the car and loved it ! ( All C19 protocols were observed ).I have had many dealings with various Motor Dealers over the years, sadly, it's not always what you see is what you get.
Alan is an honest, straightforward, efficient and courteous person. All our dealings were concluded most satisfactorily. As I am an overseas buyer, I always insist on arranging for an independent Engineer's report. This report had a small number of minor issues all of which were corrected by Alan and without quibble.
I've got to say, that with my experiences of buying vehicles over the past many years, Alan stands out "head and shoulders" above the rest. It was a pleasure dealing with him.
I would have no hesitation, whatsoever, in recommending him in the highest possible way.
Katie George
If I could give 7 stars I would. Alan was absolutely brilliant from the offset. Always obliging and super responsive, he made the entire process seamless and stress free. As a first time car buyer, I couldn't have asked for a better experience. Would definitely recommend to a friend!!!!! :)
SM
was really nervous about purchasing a car on my own that day - especially as I'd recently looked at a few cars that were dire!
As soon as I arrived at JA Autos, I had a completely different feeling, a feeling the owner cared and knew about their vehicles. I met Alan who offered clear, impartial information without the hard sell and he let me get on with it. Alan was also kind enough to offer support in achieving my extra service requirements allowing me to stay close to my budget. Wonderful communication, really got a sense of who he is, it was like dealing with a trusted friend... I needed that, thank you.
I <3 my Audi.
Umair Ali
Great service sold them our mums Mercedes benz process was done efficiently and well explained
Ben Bruce
I just purchased a BMW 525D from Alan and I couldnt be any more happier with both the professional service and the car! Right from speaking to Alan on the phone to viewing and then picking the car up has been a breeze. The car came with a fresh service and MOT... Alan also happily fitted a new set of brake discs and pads as they were an advisory on the last MOT and although they were still legal he changed them for mine and his piece of mind. Overall I couldnt thank him enough for his service and help along the way, any emails that were sent were replied to striaght away and all questions where answered. Would happily buy from JA autos again!

Thanks again Alan!
Sharma Ramkissoon
Welcoming and friendly service
Bought a good car
Good support and efficient service
John Egan
Testimonial :Bought a car from Alan during the lockdown via the virtual viewing of the car and a number of telephone calls. I found Alan to be a very helpful and friendly person to deal with, and his personal touch is excellent too. The car was ready and prepared as agreed. Would definitely recommend the dealership!
Simon Sayes
Bought an mx5 from Alan last year, hes the most genuine straight up salesman you'll ever meet. The car was better than i could have expected and the price i paid was more than competitive. Hopefully he comes across a convertible 330d and we can do another deal.
Paul Whashington
What an amazing company! Alan was so friendly and helpfull. He was happy to wait while we secured the money for the car. He went above and beyond at every step of the process and made it a real pleasure buying the car from him.
:Andrew Constable
Alan is a pleasure to deal with. the car was exactly as advertised, so no disappointment when I travelled to view it. The few minor issues were dealt with professionally and the pre-delivery service checks were all carried out as promised. I have no hesitation in recommending JA Autos to provide an honest and efficient service.
Damian Cope
A first-class service overall. Clear details and pictures of the Nissan Leaf on the JAA website followed up by clear communications and a friendly, professional greeting/handover from Alan at his showroom. A very positive experience.
David Turner
Bought a car from Alan this month. Great communication, excellent service and very happy with the car.
L J
So happy with my new car from JA AUTOS. Every friendly and very professional. The service is great and Alan has been very helpful from the very beginning. I would definitely recommend visiting JA AUTOS :)
Richard Harmer
Gave me a fair price for my car, didn't try and lo ball me at all and made the process as quick as possible
sajan samue
We bought an automatic petrol car from Alan recently.From the start to end, we felt like he said the facts, nothing made up to help his business.He was very helpful in clearing all our queries and even offered to call him in case of any issues with the car later on.Thanks Alan for making the whole service experience so easy.
Dennis Doman
Very happy with the sale of my Merecedes CLC, it was a friendly, easy and smooth transaction with Alan from JA Autos First class
Marcus Corbin
Alan was a pleasure to deal with, he was very responsive and always delivered. It was a nice touch giving my some beers for my 21st! I would highly him as a man to do business with.
Megan Nobert
Alan was lovely to work with, and keep me well informed about the process of purchasing my vehicle. The description of the SUV was spot on and accurate, and incredibly well priced considering all the small things they did before I picked it up - full service, MOT, fixing a spring, putting in half a tank of gas. I'd happily work with JA Autos again in the future!
Graeme Wilson
The owner Alan is a true Gent and a pleasure to deal with. Great car purchased and very helpful throughout. Will use again if at all possible.
Kinga Moskal
Very friendly owner with a great dealership. The process of buying a car was very easy and fast. Love my new car I haven't had any problems with it yet so I'm very happy with the service and car. Hopefully we can do business again.
Victoria Berryman
We had a very enjoyable buying experience at JA Autos Limited. It was an easy purchase with the assistance of the owner Alan. He gave us a warm welcome and was extremely helpful throughout, and patient with my many questions! I love my new family car and I'm very happy. I definitely recommend JA Autos Limited.
Devon Monaghan
I would highly recommend JA Autos as they are upfront, honest, trustworthy and provide great service. My car is brilliant and buying from JA Autos was without a doubt the easiest process I've ever experienced. I would highly recommend and won't hesitate to go back in the future should I ever buy another car.
Spence 92
An absolute pleasure from start to finish with JA Autos. Communication was prompt and thorough, the car itself is an absolute beauty and Alan gave me a sensational price on it. I've been waiting a while to find the right Audi and this one ticks every single box. Most importantly in the current climate, social distancing and sanitation is very, very well adhered too and there's santiser, wipes and masks all readily available making you feel right at ease. If you're worried at all about visiting a showroom during these odd times were in then don't be, Alan is fully on the ball! Would absolutely recommend JA Autos to anyone if you need a new vehicle. Thank you Alan and a shame I couldn't shake your hand to say thanks!
Peter Way
Really easy service, quick sale and everything delivered to a high standard. Alan is a top bloke and really friendly, would highly recommend to anyone looking for a good motor.
Lucy Mulcaire
Highly recommend car garage, very speedy and professional throughout!
Devon King
Incredibly helpful, reliable and trustworthy.
debbie glanfield
Fantastic service from start to finish. Popped in on the off chance and met Alan who could not have been more help if he tried. He took my details and a vague description of what I was looking for.. 3 days later I had a video of the perfect car and within a week I was driving my new car home, service and M.O.T certificates in hand and a full tank of petrol. Alan was on hand to answer any questions and at no point did I feel pressured.. I will be recommending JA Autos to all my family and friends
Thomas Butters
Fantastic experience buying a car here! My wife and I had been looking for a nice 4 door car for a while and found JA Autos. Alan (owner) was so nice and honest, and really made us feel comfortable during the whole process.
The car is pristine and works like a dream.
We would definitely recommend JA Autos!!
Maryannic lepoutre
It was a very pleasant experience to deal with Alan when buying a second hand car. He was very reliable and helpful. We are very satisfied.
Daisy Wan
I had been searching on many websites for several months for a new car. I finally found one on autotrader where JA Autos had advertised. It's an Audi A1 sportsback in white. Luckily for me they are not far from me (in Sutton). I phoned up and a friendly helpful man (Alan) picked up. Quickly confirmed the car was still available and answered all my questions politely. I quickly went there to view the car and was able to take it for a test drive. It was beautiful! It was very reassuring for me that all the cars being sold are in fantastic condition! No chips dents or anything like that. And they come with a full year MOT and full service. What can possibly go wrong? And if that isn't good enough, it comes with a 3 months warranty cover. I feel JA Autos really looks after his customers and aims to build a long lasting relationship with them which for me is better than just a quick sell/ purchase. I'm really happy with my new Audi, and have that reassuring feeling that if I do come across any issues in the future, I have a trustworthy dealer I can go to for help. Friendly, helpful, trust worthy, great cars - I highly recommend JA Autos Ltd.
Justin Byrne
Professional, efficient and excellent service. The product offered by JA Autos highlights their attention to detail and quality of product that is offered to their customers. Our recent purchase we could not be more happier with. Thank you Alan for your tremendous service and making the day more of an experience rather than a transaction. We would be pleased to deal with you again. 6 Stars out of 5 sir!
Steve Aris
I received 5 star service from Alan the owner of JA Autos and so far have been completely satisfied with the purchase of my new car.
Michael Crowley
Great service did not push for the sale but gave honest advice. Loving the car. Thank you Alan
Robert Wright
It was great to deal with Alan in the purchase of my car. He was on-hand to answer my questions and made sure that a couple of minor issues were resolved with the vehicle. He made the whole process a delight and I will be going back to him for my next upgrade. You can see why he has won so many awards as soon as you walk into the show room as he makes you feel welcome and puts you at ease. Many thanks Alan!
Kelly Kemp
Alan was a pleasure to deal with from the first moment we walked in the show room. Nothing was too much trouble. He was very flexible with test drive timings around school runs, and stayed later for us to pick the car up after work due to bank issues with funding! Thanks for all your help Alan! I'm one happy lady!!
Josh M
Excellent service combining professionalism with a warm and genuine approach. Fantastic quality vehicle at a great price. Not only a great selection of vehicles, they will also seek out any particular choices you desire. When looking for your next car I recommend contacting JA Autos. They even have an office dog!
Alex Rocha
I waited a couple of weeks after buying our Nissan Leaf to post a review so I could ensure I was doing the excellent service from Alan at JA Autos justice. He rightly won the Business of the year award . From the time we met him to find an Electric car for us when he researched the market and learnt all there was to know about this new technology to the time he bought one to show us and take us out on a test drive to actually selling it was a lesson in customer service and exceeding expectations. We have no hesitation whatsoever in recommending the company to whoever want to buy a new vehicle. All the best Alan !
Qasim Zafar
Alan was very accommodating and helpful throughout the buying process. He was very transparent and clear around any questions I asked. I would definitely recommend JA Autos!
Michael Cheung
I would highly recommend JA Autos Ltd if you are looking for used high quality cars. Alan is highly knowledgable and always ensures the cars go through the workshop for a full health check before you take it to the road. I have visited many car sales but this is the best one I visited so far. 5+ stars.
Marx Papamichael
Recently bought an immaculate Volvo C30 from Alan of JA Autos. Alan was the most helpful, patient and professional used car dealer I have ever met - an absolute gent!
I had done my research and in the previous MOT report it highlighted the front break pads and tyres were low. Alan changed all four tyres to brand new Michellin's, changed the break pads and then have the car a full service and MOT, even though there were still 9 months left. Alan also gave me a 5 star warranty for three months. I
I have recommend Alan to my family and friends, even though we are over sixty miles away.
Mr Papa
4.8
Excellent trader
I recently bought an immaculate Volvo C30 from Alan of JA Autos.

The car was presented in excellent condition and Alan is one of the most professional, patient and nice used car salesmen i have ever come accross.

Previous MOT report indicated warn front tyres and brake pads. Alan replaced all four tyres and front pads and added a full service, MOT and a 3 month 5 star warranty as part of the deal.
Sarah-Katy Goldsmith
I have recently purchased from here and Alan was a really genuine guy who was more than happy to help with every aspect.
The car I purchased is exactly as he described it would be and the service I receieved was fantastic.
I would definitely recommend!!!
Thankyou again!
Paula
From start to finish it was a pleasure to buy a car from Alan at JA Autos. Very quick and efficient nothing was too much trouble. Would recommend JA Autos and I absolutely love my new car.
Jeff Hollingworth
Bought a 2013 Honda Civic from JA Autos today. Very pleased with the service from Alan. The price was fair and aligned exactly with Honest John. The sale included a genuine service, a new MOT and a three month 5 star warranty, which I doubt I will need but helps to give you peace of mind. He also put in half a tank of petrol when I went to pick up the car. JA autos is a real find if you're looking for a good quality used car.
David Tinkler
Bought a Mini One from here last month and I love it.
The car is great and it was put through a full service and MOT prior to the sale going through. I dealt with Alan, who was great from start to finish.
I highly recommend JA Autos.
Dave
We are very happy with the Nissan Qashqai we purchased. Car was serviced before we collected it and Alan was great to deal with.
David t
I chose JA Autos because they are local and have excellent reviews. I can see why their reviews are so good. Alan was a pleasure to deal with and we love our new car. If you are looking for some new wheels, you should definitely pop in and see Alan.
Julie H
Alan at this garage is a true getleman. Great service and kept me upto date with the car sale. A pleasure to deal with and will defiantly refer friends to Alan.
Rachel A
I would strongly recommend JA Autos. Great customer service from start to finish. No pressure in buying and gave loads of great advice and was extremely helpful. I love my new car and knowning that the car was service and MOT'ed before i drove home i know the car is perfectly safe. Thank you so much for making the experience easy and stress free!
Lisa G
Alan was very welcoming, friendly and approachable when I visited JA Autos. He was extremely helpful and understanding to my needs with the vehicle I was talking to him about. Alan was professional and would recommend JA Autos to anyone looking to buy a car
Julie C
Absolutely delighted with my Vauxhall Corsa. Alan was so helpful and such a pleasure to do business with. I have already told family and friends about JA Autos and would definitely recommend this seller to anyone looking for a new car without hassle. Thank you so much!
Barrie B
Simple, easy, enjoyable from start to finish. I would recommend J A Autos to anyone looking for a easy car buying process. Thanks again.
Anita N
Extremely easy process. Strongly recommend them to anyone local looking for a car. Totally profession and friendly. Could not fault them
James D
Excellent service and very organised, combined with being very helpful and welcoming. I felt very comfortable from start to finish and JA Auto's Ltd has provided me with the best experience with purchasing a vehicle. Alan arranged for the vehicle to be serviced as well as an MOT which was included in the price. I feel confident in returning for future servicing and any parts related replacements.
Ann-Marie P
We purchased a Qashqai ntech from J A Autos and had a great experience. Alan was professional, accommodating and really easy to talk to. The car was sold to us with a year's MOT and service (this was completed once we had purchased the car) which we weren't expecting, plus 3 months warranty. Would defiantly recommend.
Andrew N
Alan provided a very friendly and professional service from start to finish. The exchange and purchase was smooth and without problems. The pre-purchase service was excellent and could not have been more thorough. A full years MOT and Alan assisted in arranging the new road tax on site.

Very pleased and as stated, could find no fault in the service. Will be returning once my second car calls it a day.
Gareth C
Was a pleasure buying a car from JA Autos, felt at ease the whole time. Alan was very helpful. He also let me tax and insure my car in his office before i drove away. Vehicle was given a service and mot also. Would definitely use JA Autos again.
Lee P
My recent experience with J A Autos was a pleasant one. I knew what I wanted and Alan was extremely helpful. Buying a car can be a stressful experience, but Alan made this experience an easy one. Best of luck for the future chap.
Martin M
Alan was very helpful & put us at ease with his friendly & easy going manner. He allowed us to test drive the vehicle & was very professional in dealing with all of the paperwork & sorting out the tax. If I was looking for another used car, I would definately check out J A Autos first. Martin (Sutton)